Privacy

Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and email address when you sign up for our newsletter
  • Account information if you create an account
  • Payment information when you make a purchase (processed securely by our payment providers)
  • Content you post to community features
  • Communications with us

2. Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on pages
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you newsletters, marketing communications, and updates (with your consent)
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues and fraud

4. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations (e.g., payment processors, email services)
  • Analytics providers to help us understand how our service is used
  • Law enforcement or other parties when required by law or to protect our rights and the safety of others

6. Amazon Affiliate Program

As an Amazon Associate, we may collect information about your interactions with Amazon product links. This information is subject to Amazon's Privacy Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to processing of your information

To exercise these rights, contact us at privacy@urbanzerogarden.com

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@urbanzerogarden.com
Address: UrbanZeroGarden.com